by jclair | Apr 23, 2020 | Uncategorized
Delivering an exceptional customer experience can be challenging for some business owners. While striving to meet their customers’ expectations, businesses are also confronting outside competition, numerous customer interactions across digital media, and basic...
by jclair | Mar 29, 2020 | Uncategorized
Your customer experience, the interactions and experiences your clients and customers have with your business or brand, reaps great rewards. Here are a few points to consider right now… Customer satisfaction. When you spend time focusing on your customers, your...
by jclair | Mar 10, 2020 | Uncategorized
I’ve had a few people recently ask me about the benefits of focusing on your client or customer experience rather than keeping it more as an after-thought or something nice to have. Keep in mind that all businesses have a client or customer experience (whether...
by jclair | Sep 22, 2015 | Uncategorized
In the spirit of identifying the things you enjoy doing in your business and hiring others to help you with the other stuff, here is a list of some things I pulled together that you could delegate out to a VA or someone else to free up the time to do more of what you...
Recent Comments